Goods received by customer need to be photographed/video before opening the box in the condition received with the security seal intact. The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products have been used, damaged by the customer, or security seal be tempered with, no return or refund will be entertained. Bullion Solutions will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within after the confirmation. Please note that there will be no monetary refunds for any order cancellations made after payment has been made. Customers will instead receive store credit that can be applied towards future purchases of GSWF products Malaysia only.
Please return your purchase to the following address:
GSWF Malaysia c/o Bullion Solutions
PS-1-5 Pelangi Sentral,
Persiaran Surian Pelangi Damansara,
PJU 6A, 47400 Petaling Jaya,
Selangor Darul Ehsan,
Malaysia.